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Brain Storming
The
Dynamic New Way to
Create Successful Ideas
Charles H.
Clark |
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Brain Storming-The
Dynamic New Way to Create Successful Ideas
I can think of no finer way to enrich a person's
life than to stimulate him to a greater use of
his creative talents. The ability to be
creative—in which the techniques of
"brain-storming" play such an important part—is
largely a state of mind.
It is a
state of mind that we all can cultivate.
As a
business manager, I have been especially
interested in stimulating ideas for two reasons:
to benefit the business itself and to help the
people who work in that business. In our
organization we have had quite a bit of
experience with this subject.
And I can
say that these techniques not only work on
specific problems. They also help to broaden a
person's outlook on life—to open his whole
personality to the "idea concept" and to
encourage a constant, fresh eagerness about all
the problems of daily living.
Although my
comments are being made from a businessman's
point of view, I think it is evident that they
apply quite generally to all people. Any company
or organization that makes and sells products in
competition will prosper only as it develops new
ideas. This is basic to growth and improvement.
To fulfill
this objective, the organization must have
creative people on all its important areas, such
as engineering, manufacturing, sales, and
personnel. And it must have good management in
seeing that the best results are obtained from
those creative people in all those areas.
Yet, whether one's business is large or small,
there are some dilemmas in which the manager
finds himself. For instance, a very small
business, desiring to grow, may find the problem
of developing new ideas a difficult and
expensive one. Therefore, the need to avoid the
failure of working on the wrong idea is vital.
The manager
of a large organization is also in a difficult
spot. To him, spending money on a poor idea is
not so serious because his resources are
larger.
However,
because of this, there is less appreciation of
the cost of development. Consequently the
controls that he must employ can create an
atmosphere that hampers idea men and their
productiveness.
Thus there
are the dual problems of creativity and good
management.
Creative ability is most frequently the opposite
of good judgment. Creative ability includes the
tendency to experiment with novel ideas that
might be unsound.
It includes
a good deal of the gambler's spirit where the
individual "sticks his neck out" and tries
something new, perhaps even "wild" or "crazy."
Therefore, by its very nature, creative ability
is on the opposite end of the scale from good
judgment.
In other
words, if we were to draw a line to represent
the various degrees of creative ability and
sound judgment, we would put great creativity at
one end and sound judgment at the other.
The better
manager, when rated along this line, would be
much closer to the good judgment end than to the
creativity end. So we immediately see that a
"good manager" may automatically constitute a
barrier to an atmosphere that fosters
creativity.
Consequently, this is a real challenge to
business leaders: how to combine a flow of
creative new ideas with sound evaluation.
Yet I feel that it is absolutely necessary to
cultivate the "idea atmosphere" if an
organization is to forge ahead day after day.
Business, just as art, needs a climate of
open-mindedness—and should not be wary of
non-conformists or men who continually pose
ideas that run contrary to our orthodox
thinking.
When a
person is faced with a problem, it seems natural
to fall back upon previous experience for
answers. In most cases, judgment dictates what
is most practical or what has worked in the
past.
This
judgment is the end result of training, which
has been instilled in the individual throughout
most of his life. From the time the child is old
enough to comprehend, he is taught to do what is
"best" for himself and for others.
He is
trained to do the "right" thing. This, then, is
the beginning of judgment. This process
continues throughout his growth to maturity.
What happens during this period when judgment is
developing? What was there before judgment
developed?
Let's look
at a young child. One is immediately struck by
his power of imagination. Everything is "real"
to him. Everything is alive. The stick he picks
up and aims is a gun. The tree he climbs is a
mountain or a ship's lookout platform.
Imagination
is tolerated in a child but not always
encouraged. As he grows older, he is impressed
with the fact that his imagination, while a
source of amusement, is often not practical.
Thus we see
that judgment may take the place of imagination
completely—or that imagination will be used less
and less as judgment is used more and more.
Theoretically, this could lead to a person's
having all judgment and no imagination—and don't
we seem to run into those persons? Don't some
people seem to rely entirely on
precedent and experience and seem afraid to try
a new slant?
But must judgment be developed at the expense of
imagination? I think not. Moreover, I believe we
have had experience that proves that ideas can
be stimulated and that a climate can be
developed, and maintained, in which ideas— as
well as good judgment—flourish.
We have
drawn freely on all sources of research and
information and have reached these conclusions,
for example, as to what a creative person is.
In the first place, he has a sensitivity to
problems.
Then he
also has a fluency with ideas in that he thinks
of a lot of approaches to a problem. Many of
these ideas are characterized by novelty. His
ideas are new and perhaps different.
The
creative man is flexible, able to drop one line
of thinking and easily take up another one.
Also, he has a quality that has been described
as constructive discontent, a certain
restlessness of mind, searching for new and
better ways of doing things.
This
characteristic has been forcefully described by
Har-low H. Curtice, president of General Motors,
as "the inquiring mind." It is this attitude, he
points out, that "is never satisfied with things
as they are ... is always seeking ways to make
things better and do things better."
And it is
this kind of person who "assumes that everything
and anything can be improved."
Now let me
describe our experience a bit more—for it is
pertinent to this book. When the author, Charles
Clark, asked me to write this, I readily agreed.
For "creativity" and "brain-storming" have
become a real part of the way we operate our
business.
For many
years, of course, we have had our share of
meetings and conferences. In those, we have
always tried to develop new and better ways to
operate, cut costs, create new products, and
improve human relations.
But in 1953
we decided to see whether we could do more about
creativity—in a scientific, systematic manner.
We assembled a group of experts in the field,
psychologists and educators. Some said we could
determine and develop creativity.
Others said
this was doubtful. But we decided it should be
tried and probably could be done.
From that
start we developed a testing program that has
been proved psychologically. It is a test that
shows how creative a person is, within fairly
close limits.
This test
has been given to more than one thousand people
in our own plants and to probably another two
thousand outside our organization—folks who
borrowed our test to try for themselves.
Then we
also began to develop a training program to see
whether we could stimulate more ideas in our
people . . . ideas for new products, new ways of
making those products . . . ideas on anything
that might help our whole team. More than one
thousand of our people have taken this
creativity training, and we know it produces
good results.
Brainstorm-ing
is an important part of this course.
We started
out by trying the course on our top executives.
They were convinced it could stimulate people
into thinking up ideas that would help the
entire division. From them we went on to give
the course to our engineering people and then to
manufacturing supervision.
Everybody
seems to like the creativity work. It is, in
fact, the most popular of all our educational
activities. We have "discovered" that folks like
to give their imaginations a workout and, once
they know ideas are welcome, they will come up
with many good suggestions.
I am proud of the fact that for the past several
years our division of General Motors has been a
leader in the GM Suggestion Plan.
This record
stems, at least in part, I feel, from the
"climate," the idea-atmosphere, that pervades
our organization. That, I believe, is the most
important single result to come from our
continuing creativity program.
Surely we
teach people some specific ways to generate
ideas. The techniques described by Charles Clark
in this book are followed, and I might say I've
even learned some new ones from him.
But, above
all, we have tried to create a definite feeling
among our people, especially our management and
technical groups, that our division has a
"wide-open mind." I don't believe anybody feels
he will be criticized for suggesting something
new, untried, or different, even if it might
seem "screwball."
So I am
delighted to have the honor of suggesting to you
that this book will make life a bit better for
you and for all who are affected by your life
and occupation. At work, at home, in groups or
alone, "brainstorming" is fun and is valuable.
Maybe we
are highlighting the word "brainstorming" with
unusual force. The main idea to get from a book
such as this, however, is that the human brain
is a wonderful, fantastic, unbelievable
instrument—and one that we can use constantly
for the betterment of mankind!
Charles H.
Clark
CONTENTS
THE DIFFERENCE AN IDEA MAKES 21
how ideas make a
difference
how ideas can change your life
ideas which have made a difference in our world
importance of ideas to the individual, the
company, community,
and nation
THE STORK DOESNT BRING THEM 37
how you give birth to
ideas
how the subconscious works
a test to show how your subconscious creates
ideas
the practical results of impractical ideas
how creative people have harnessed their
subconscious
how you can do the same
BRAINSTORMING? WHAT'S THAT? 49
history of
brainstorming
problems of old-style conferences
how brainstorming can solve many of them
how you can brainstorm
some cash results of brainstorming
leading organizations which are using
brainstorming
reasons individuals and groups should both use
brainstorming
MIXING THE WITCH'S BREW 67
how you can set up a
classic brainstorm session
Osborn's four basic rules
what kind of problem you should attack
who to invite
how to write the invitation
when and where to hold your brainstorm
KEEP 'EM ROLLING 87
how you can learn to be
a good brainstorm chairman the list of outlawed
killer phrases one of apologetic phrases what
the secretary does how to catch ideas
tricks to keep ideas coming what you can do
about that terrible long silence
AFTER THE STORM IS OVER 105
what you do after the
brainstorm how you can collect extra ideas what
to do with your ideas who applies judgment the
screened list
IDEAS? IN MY COMPANY? 115
how to sell
brainstorming to your boss
the best way to sell a superior
how you can sell new ideas in your company
the strategy and tactics you can use to turn
your ideas into action
THE PREACHING PRACTICED 123
actual case histories
of brainstorm sessions
the invitation the line-up
the brainstorm itself
the list of ideas
cold cash results
SOLOS AND SMALL COMBOS 153
how you can brainstorm
by yourself what equipment you need when and
where to solo brainstorm how to stimulate your
subconscious how to ignite a solo chain reaction
problems for the solo brainstorm how small
groups brainstorm the quick, on-the-spot
brainstorm what one company has done variations
on a theme
IT COMES KING SIZE, TOO 165
why members of large
groups don't contribute ideas how you can make
each member a brainstormer how you can collect
ideas from hundreds of people sparking a
conference or convention uses of the mass
brainstorm a test case
TAKE IT HOME TO MAMA 177
how you can brainstorm
at home
a housewife uses brainstorming
the family brainstorm
problems for the breakfast-table brainstorm
how to make your home life richer with
brainstorming
THE SHOE FITS, PUT IT ON 187
how brainstorming fits
your business examples of brainstorming used in
many fields a department-store case history of
how it adapted brainstorming to special problems
how brainstorming can work in laboratories and
lodges, union meetings, and executive suites, on
the campus and the production line, in hospitals
and civic organizations a church case history
and one for travelers
TROUBLES ARE A BRAINSTORMER'S BEST FRIEND 207
how you can turn your
problems into advantages
profits from frustration
turning temper into cash
the nose for needs
a company which thrives on problems
how you can find problems
case histories of companies which turned
problems into profits
how you can do the same
THE COMPLEAT BRAINSTORMER 227
how to look at your
world creatively
how you can invite brainstorms
ways you can solve your problems creatively
how you can make a check list
how you can make an idea bank and an idea museum
your own idea trap
SECRETS OF A SUCCESSFUL IDEA MAN 243
why you should give
ideas away how to exercise your subconscious the
importance of having a deadline why keep score
on yourself how to make your own wish book what
more ideas would mean to you the basic secret of
all idea men
AMERICA'S LAST FRONTIER 255
one man's creative
adventure
what you can do with your own ideas
the most important revolution of our age
what it can mean to your future
how you can be a pioneer in creativity, our last
frontier
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Book Excerpts:
THE
DIFFERENCE AN IDEA MAKES
You know the difference an idea
makes.
You may not
realize it, but if you look about
you where you work, in a large
office, on an assembly line, in the
government, on a salesman's beat, in
a small store, in a laboratory, in
the shipping room or the executive
suite, you will see the
difference an idea makes.
You will
see the difference in the men who
move ahead. You will see it in
the products which make sales
records. You will see it in the
business which prospers. You
will see it in profit and loss
statements, on the stock exchange,
in the delicatessen which closes, in
the headlines.
You will
see it in your home and other homes,
in the family which does things, in
your church and lodge, in your
political party, in your government.
The one quality which turns the
ordinary into the extraordinary is
ideas.
For
example, visit the engineering
department of a large manufacturing
company, say in the field of
electronics, and you will see row
upon row of drawing boards and row
upon row of engineers, all in shirt
sleeves, who look remarkably alike.
And they
have much in common. Each man in the
room has an engineering degree, each
has been graduated from the company
training program. Most of the men
are married, have about the same
number of children and the same
number of bedrooms in their
split-level homes, about fourteen
payments left on the car, and
seventeen years to go on their
mortgage.
They all
get the same pay, give or take a few
dollars.
If you came
back in a year to that vast room
full of seemingly identical
engineers you would see that a
strange process had taken place.
One man way back on the left had
moved his slide rule and drawing
pens up to a drawing board at the
front of the room.
Another
came in one day and sat down at a
desk, not a drawing board, in an
office down the corridor. Still
another, apparently lost in the
center of the room full of
shirt-sleeved workers, moved out to
the front office and started to wear
a suit jacket and carry a brown
leather dispatch case to work
instead of a lunch box.
This
process might seem strange,
mysterious, and completely
nonunderstandable viewed from a
distance. You might feel like an
anthropologist on a South Sea island
viewing some native rites that were
unaccountable. But if you
investigated you would find an
enormous difference between the
look-alike men in the look-alike
shirts in the hangar-sized workroom:
the men who moved ahead had
ideas.
Sure, not
all the ideas were good ones, not
all of them worked, others were too
expensive, still others had been
tried before. But they were ideas,
that ingenious, creative element
which makes all the difference in
our lives.
Notice I
said they had ideas, not an idea,
and they expressed those ideas.
Actually they had a flood of ideas,
and, in effect, the whole
engineering department depended on
the creative energies of a tiny
minority.
That fellow
on the left was working over a
drawing when he had an idea for a
new material which would make a
better part, at less cost. The next
day he worked on another part and
realized that one of the
manufacturing processes could be
eliminated by a redesign.
A fortnight
later he saw how the company could
save money by purchasing stock
screws rather than tooling their own
connections. All year long he kept
seeing the same products and
processes as the rest of the men in
the room, but in them he saw
problems, and then he thought up
solutions to those problems.
That man in
the middle of the room lost a
blueprint one day, and he figured
out a coding system so plans
couldn't be misplaced so easily. He
had a headache and suggested better
lights over the drawing boards.
Loaded down with work, he devised a
new method of drawing designs;
trying to arrange his own vacation,
he came up with a better vacation
schedule. During the year his pet
peeves, irritations, frustrations
led to new ideas.
That fellow
way back in the room went shopping
with his wife one evening and sent
in ideas on new markets for products
the next morning. He met an amateur
radio bug and realized how a tube
his company manufactured could be
adapted for ham radio use.
He saw his
wife make a ready-mix cake and had
an idea for plastic packaging.
Building a model plane with his son,
he saw how one of the company's
oldest products could have a new use
in guided missiles. Everything he
did set off a chain reaction which
resulted in ideas.
As the
ideas from the three men came in to
their bosses and filtered up through
the company, these men became known
for their ideas. They were known as
idea men, men who cared about the
job, men who were thinking all the
time, men you could give tough
problems to and expect results.
When new
jobs opened up, departments
expanded, their selection was
natural. Ideas set them apart from
the hundreds of men who had the same
advantages and disadvantages they
did; ideas made the difference in
their careers.
Their ideas
also made the difference between the
company and its competitors; it
swung the balance from loss to
profit, from failure to success.
Some of the ideas also made the
difference in the defense of the
free world.
For
example, the Air Force needed a new
radar unit for a supersonic
interceptor. One of the engineers
had suggested a simple product which
could be easily mass-produced.
Because of his idea, their bid was
by far the lowest. They got the job,
made a handsome profit, but most
important, the planes got the part
in a hurry. |
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